Florida Office of Public Counsel Logotelecommunications, water, gas, and electrical utilities photos
En Español | English
Welcome to the Florida Office of Public Counsel.

The Office of Public Counsel is established by the Florida Legislature as a service to the people of the state of Florida. The Public Counsel advocates on behalf of Florida's utility consumers before both state and federal regulatory authorities and before the Florida and federal courts. The Public Counsel is independent from any regulatory authority and accounts only to the people of the state of Florida through the Florida Legislature. To learn more about the functions of the Public Counsel, visit the About page.

The Office of Public Counsel also verifies the income eligibility of Florida residents applying for Lifeline telephone assistance. Lifeline program.


You may qualify for a reduction in your monthly telephone bill. Learn more, or request an application at 1-800-540-7039.

   

Low-income households in Florida can get help paying energy bills through the Low-Income Home Energy Assistance Program (LIHEAP).

   

Complaints about regulated utilities can be filed online with the Florida Public Service Commission.